Section 01
Who we are
JT Markets is a trading name of JT Markets Limited, a company incorporated in the Republic of Seychelles and regulated by the Financial Services Authority under licence number SDL215.
Registered office: Room B11, First Floor, Providence Complex, Providence, Mahé, Seychelles.
If you have any questions about this policy or how your personal data is handled, you can contact us via the details on our Contact page.
Section 02
Information we collect
We may collect and process the following types of personal data:
- Identity data, such as your name, date of birth and nationality
- Contact data, such as your email address, phone number and residential address
- Account data, including login credentials and account preferences
- Financial data, such as transaction history and payment information
- Verification data, including KYC and AML documentation
- Technical data, such as IP address, browser type, device information and usage logs
- Marketing and communication preferences
We only collect data that is necessary for legitimate business, legal or regulatory purposes.
Section 03
How we use your information
We use your personal data to:
- Create and manage your trading account
- Verify your identity and comply with legal and regulatory requirements
- Process deposits, withdrawals and transactions
- Provide customer support and account communications
- Improve our services, platform functionality and user experience
- Send important service updates and, where permitted, marketing communications
- Prevent fraud, unauthorised access and financial crime
Section 04
Legal basis for processing
We process your personal data on one or more of the following legal grounds:
- Performance of a contract with you
- Compliance with our legal and regulatory obligations
- Our legitimate business interests
- Your consent, where required
Section 05
Data sharing and disclosure
We may share your personal data with:
- Payment service providers and banking partners
- KYC, AML and identity verification providers
- Technology and infrastructure partners
- Professional advisers, auditors and regulators where required
We do not sell your personal data to third parties.
Section 06
International data transfers
Your personal data may be transferred to and processed in countries outside your country of residence. Where this occurs, we ensure that appropriate safeguards are in place to protect your information.
Section 07
Data retention
We retain your personal data only for as long as necessary to fulfil the purposes set out in this policy, including legal, regulatory, accounting and reporting obligations.
Section 08
Your rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data, subject to legal obligations
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
You can make a request by contacting our support team. We will respond within the timeframe required by applicable law.
Section 09
Cookies
We use cookies and similar technologies to improve website functionality, analyse usage and enhance your experience. You can manage cookie preferences through your browser settings or our cookie banner.
Section 10
Data security
We implement appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, alteration or disclosure.
Section 11
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.